Richard Jo

Richard Jo

CEO & Founder at Performars “If you think you can you can. and if you think you can't you're right” Hands-on experience from strategy shaping to business operations in a cross-cultural market environment. Senior trainer at Richardson. Cross-cultural competence Coach. Worked at IBM, Deloitte, Gartner, GfK, Fuji Xerox.

Posts by Richard Jo

The Intersection of Customer Experience and Employee Experience

In 2020, while the S&P 500 experienced a 3.7% decline, the subscription economy saw a remarkable 13.3% growth. In So …

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Richard Jo
by Richard Jo
5 min read
Jun 9, 2024 8:00:00 PM
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customer experience employee experience
monday-com subscription business